Madeira International Airport (FNC, Cristiano Ronaldo) operates 24 hours on the airside but the public terminal is staffed roughly 04:30–01:00. It has free Wi-Fi (madeira-airport-wifi), ATMs landside and airside, a pharmacy, multi-faith chapel, special-assistance service (MyWay) bookable 48 h in advance, lost-and-found at the arrivals information desk, and luggage storage in the arrivals hall. Non-EU passengers clear immigration on arrival; pets travel with a TRACES certificate.
Opening hours & operations
| Airside / airfield | 24 hours, year-round (FNC is open H24 for diversions and freight). |
| Public terminal | Typically 04:30 → 01:00. Outside these hours only ticketed passengers with a same-day flight are admitted. |
| Check-in opens | 2 hours before scheduled departure (most carriers). |
| Check-in closes | 40 minutes before departure for Schengen, 60 minutes for non-Schengen. |
| Security cut-off | 30 minutes before departure — arrive at the gate. |
Wi-Fi & connectivity
| Free Wi-Fi network | madeira-airport-wifi — unlimited, no time cap, no registration. |
| Mobile coverage | 4G/5G on all three Portuguese networks (MEO, NOS, Vodafone) throughout the terminal. |
| Charging points | USB-A and EU-plug sockets at most gate seating; premium lounge has additional desks. |
Money, currency & VAT
| Currency | Euro (€). Portugal is in the Eurozone. |
| ATMs | Multibanco machines landside (arrivals) and airside (after security). Standard EU bank-card fees. |
| Currency exchange | Unicâmbio landside in arrivals — open during all flight hours. Rates worse than ATMs; only for cash emergencies. |
| VAT refund (non-EU residents) | Tax-free desk in departures (airside). Have stamped invoices and unused goods ready before security. |
Special assistance (MyWay / PRM)
| Service name | MyWay — operated by ANA across all Portuguese airports. |
| Who it's for | Passengers with reduced mobility, visual or hearing impairments, hidden disabilities, unaccompanied minors. |
| How to book | Request via your airline at least 48 hours before departure. Carries free of charge. |
| Meeting points | Three at FNC: kerbside taxi rank, P1 car park, and the central information desk in arrivals. Press the call button. |
| Hidden disabilities | Sunflower-lanyard scheme is recognised — collect a lanyard at the information desk on request. |
Customs, immigration & security
| Schengen status | Madeira is in the Schengen Area. EU/EEA/UK/Swiss travellers move freely; passport stamp not required between Schengen countries. |
| Non-Schengen arrivals | Passport control in the central hall. Expect 5–20 min queues at peak (UK and Switzerland flights). EES biometric enrolment in force from 2025. |
| Duty-free allowance | Standard EU rules into Portugal: 200 cigarettes, 1 L spirits or 4 L wine, €430 other goods (air). |
| Prohibited items | Standard EU air-security list. Local note: poncha and Madeira wine sold airside are allowed onto Schengen flights with no liquid restriction. |
Baggage
| Left-luggage / storage | Bag drop in the arrivals hall (next to car-rental desks). ~€5/bag/day. Open during terminal hours. |
| Trolley hire | Free trolleys at arrivals and outside the terminal — no coin deposit required. |
| Oversized baggage | Surfboards, bikes, golf bags: drop at the oversize-baggage counter to the left of the main check-in row. |
| Lost / damaged baggage | World Flight Services (WFS) and Groundforce desks in arrivals near the carousels. Open during all flight hours. |
Lost & found
| Items lost in the terminal | Report at the central information desk in arrivals. Tel: +351 291 520 700. |
| Items lost on the aircraft | Contact your airline directly — airport staff cannot board after disembarkation. |
| Items lost airside | Security can be contacted via the information desk; collection is landside only after ID check. |
Food, shopping & lounges
| Landside dining | Café Costa, Mr Jeff, Nespresso — open from early morning to last arrival. |
| Airside dining | Café Vista (panoramic), grab-and-go bakery, full-service restaurant near gate 6. |
| Premium lounge | ANA Lounge airside — Priority Pass, LoungeKey and paid entry (~€35). Open from 04:30. Hot food, showers, Wi-Fi. |
| Madeira specialities | Loja do Bordado (embroidery), Madeira wine shops (Blandy's, Henriques & Henriques), poncha kits. |
Health, medical & pharmacy
| Pharmacy | Farmácia do Aeroporto, landside arrivals. Open during all flight hours. |
| Medical post | First-aid post in arrivals — staffed paramedic; call via any information desk. |
| Nearest hospital | Hospital Dr. Nélio Mendonça (public) — 20 min by taxi. Hospital Particular da Madeira (private, English-speaking) — 25 min. |
| Emergency number | 112 (EU emergency, English-speaking operators). |
Family services
| Children's play area | Near gate 8, airside. Free, supervised by parents. |
| Baby-change rooms | All major toilet blocks, both landside and airside. |
| Pushchairs / strollers | Most airlines allow gate-checking — request at the boarding gate. |
| Unaccompanied minors | Handled by MyWay — book through the airline 48 h ahead. |
Pets & assistance animals
| Pets in cabin / hold | Allowed under each airline's policy. Book in advance — limited slots per flight. |
| EU pet passport | Required for dogs, cats and ferrets travelling within the EU. Includes rabies vaccination and microchip. |
| Non-EU arrivals | TRACES certificate required at least 10 days before travel. Veterinary check on arrival at the airport. |
| Assistance dogs | Travel free in the cabin with all carriers. Notify the airline 48 h ahead. |
Quiet rooms & religion
| Multi-faith chapel | Landside, ground floor near the chapel entrance. Open 06:00 – 22:00. Catholic mass weekly (check the chapel notice board). |
| Quiet space | The chapel doubles as a quiet room for prayer or rest at all faiths. |
| Smoking areas | Designated outdoor zones only — terraces outside arrivals and at the airside smoking yard near gate 7. The terminal is otherwise smoke-free, including e-cigarettes. |
Contact & address
| Operator | ANA Aeroportos de Portugal |
| Phone | +351 291 520 700 |
| Address | Aeroporto da Madeira, 9100-105 Santa Cruz, Portugal |
| Website | https://www.madeiraairport.pt/en/fnc/home |
| IATA / ICAO | FNC / LPMA |
FAQ — Madeira Airport practical info
Is Madeira Airport open 24 hours?
The airfield is open 24 hours for diversions and cargo, but the passenger terminal is staffed from about 04:30 to 01:00. Outside those hours, only ticketed passengers with a same-day flight are admitted.
Is there free Wi-Fi at Madeira Airport?
Yes — connect to the network 'madeira-airport-wifi'. It is unlimited, free, and has no registration or time cap.
Where do I get help with reduced mobility (PRM)?
Use the MyWay service — book through your airline at least 48 hours before departure. On arrival at the airport, press the call button at any of the three MyWay meeting points (taxi rank, P1 car park, central information desk in arrivals).
Can I store my luggage at Madeira Airport?
Yes. The left-luggage / bag-drop counter is in the arrivals hall next to the car-rental desks. Cost is about €5 per bag per day. Open during all flight hours.
What is the security cut-off at Madeira Airport?
Plan to be through security 30 minutes before departure. Check-in closes 40 minutes before departure for Schengen flights and 60 minutes for non-Schengen flights (UK, Switzerland, etc.).
Where do I report lost property?
Items lost in the terminal: the central information desk in arrivals or call +351 291 520 700. Items lost on the aircraft: contact your airline directly — airport staff cannot board the aircraft after passengers have disembarked.
Can I travel with my pet to Madeira?
Yes. EU travellers need an EU pet passport with a valid rabies vaccination and microchip. Non-EU arrivals need a TRACES health certificate at least 10 days before travel and clear a veterinary check on arrival. Each airline has its own cabin / hold rules — book the pet slot before booking the ticket.
Is there an ANA lounge at Madeira Airport?
Yes, the ANA Lounge is airside (after security). It accepts Priority Pass, LoungeKey and paid entry (~€35). It opens at 04:30 and serves hot food, drinks, showers and Wi-Fi.